Launched in 2015, MAG USA is the United States ‘go-to’ organization for delivering market-leading commercial solutions that drive revenue and transform customer experiences in airports.

 

Our Mission

Offer an ecosystem of marketing leading airport products and services that create seamless, memorable and enjoyable travel experience whilst driving revenue.


MAG USA is an airport development, management and services company. We are wholly-owned by Manchester Airports Group (MAG) – the largest UK-owned airport operator, running 3 airports that contribute over $9 billion to the UK economy and welcoming over 58 million passengers each year (+7.3%). MAG is owned by both public and private shareholders and is a commercial organization with annual revenues in excess of $1 billion.  Approximately 40% of these revenues are generated from Retail, Car Parking and Lounges. 

MAG USA provides 4 unique products:

Parking Distribution
Looking4.com specializes in online parking price comparison. We utilize a network of broad distribution channels and partnerships along with advanced technology to trigger revenue streams for parking lot owners. We take the pressures of distribution off your hands so that you can focus on operations and collecting revenue.

Airport Lounges
Escape Lounges are MAG USA’s award-winning common use lounge, offering a relaxing atmosphere away from the hustle and bustle of the airport environment. The lounge provides all the complimentary amenities a passenger desires: unlimited fresh, locally sourced food and alcoholic beverages from prominent local chefs; high speed Wi-Fi, charging stations, an array of magazines and newspapers as well as printing services. Escape Lounges are open to all travelers and a member of the American Express Global Lounge Collection®, allowing complimentary access for Platinum Card holders and up to two guests.

Car Parking Services 
MAG has a proven track record of transforming car parking into a highly profitable, customer focused business. Our commercial expertise, combined with our innovative approach to product development, has given us a tried and tested formula for attracting customers and driving revenue growth for airports. Thanks to our team of 100 leading tech experts, our hands free airport experience has revolutionized the industry. In addition to being highly profitable, our Car Parking services are shown to improve the traveler’s experience, which is reflected in our exceptional airport review scores.

P3 and Terminal Developments 
P3 and Terminal Developments transform the passenger experience and are a major factor in MAG’s commercial success and customer satisfaction. MAG’s industry leading retail and marketing expertise helps airports develop more financially successful facilities that elevate the customer’s journey.  Our success is evidenced at London Stansted Airport by the recently completed departure terminal redevelopment and the ongoing $1 billion investment to create a new arrivals terminal as well as the $1.5 billion terminal redevelopments at Manchester Airport.


What We've Achieved

  • 12 Contracted Escape Lounges in only 4 years, since opening

  • 10 Escape Lounges Open

  • 3 new Parking Services locations opening in 2019

  • 80,000 cars parked at a time with MAG

  • Over 3 million online bookings annually with MAG

  • 70% increase in annual parking revenue in just 5 years with MAG

  • Launch of MAG-O: an airport focused in-house digital marketing agency

  • Escape Lounges partnered with Fortune 500 becoming a premier member of the American Express Global Lounge Collection

  • Awarded 2017 ACI Best New Consumer Service Concept: Escape Lounges

  • Awarded 2018 ARN Best Passenger Amenity: Escape Lounges

  • Since our launch, Escape Lounges has become the top rated airport lounge according to Yelp, TripAdvisor, Google and Facebook

  • Diverse Workforce, 72% minorities


Oakland International has been incredibly pleased to partner with Manchester Airports Group and serve as home to one of the first Escape Lounges to open in the US. Having an Escape Lounge by MAG has enhanced our air service development efforts, elevating Oakland’s appeal to air carriers.
— Bryant Francis, Director of Aviation at the Port of Oakland