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Escape Lounge: Dine, Connect, Relax

Boosting Your Business Offering

An ideal getaway for passengers. A perfect upgrade for airports.

Introducing Escape Lounge, MAG’s award-winning common use lounge, offering a relaxing atmosphere away from the hustle and bustle of the airport environment. However, the benefits are not just for your customers. As they relax with the very best food and drink in Escape’s stress-free atmosphere, you are cementing your airport’s reputation as the go-to airport for discerning passengers.

An airport lounge with great facilities is the kind of thing savvy passengers have come to expect, and any airport that has one is clearly going the extra mile to cater to this sought-after demographic. And what’s more, it’s open to all. With all the amenities of a high-end business class lounge without the restrictions, we maximize the the number of people who can pass through our doors.

When it comes to building, our aim is always to be flexible. Whether your airport has 1,000sq ft of available space or 10,000sq ft, we can work with you on your individual requirements. We can also build lounges in airports with de-centralized terminals, creating a main lounge with small satellites on the concourses.

Thinking outside the Lounge

As we continue to grow, our aim is to move beyond the lounge itself, creating initiatives to better serve customers looking for an end-to-end premium experience. Our goal is to offer everything from partnerships with local membership programs, airport gate-to-gate escorts, personal shopping, in-lounge duty free and much more.

Escape Lounge is a unique common use lounge proposition and we have no exclusivity with any other lounge access programs, credit cards or airlines. We encourage a partnership approach, working hand in hand with airport stakeholders.

Minneapolis location

Minneapolis

On the mezzanine level at T1, above the entrance to Concourse E, Escape Lounge MSP is MAG USA’s flagship U.S. Escape Lounge, which has rapidly established itself as a go-to airport lounge for travelers on a layover at MSP.

A wide selection of included menu items, beverages and cocktails plus superb views over the airfield have made this a popular on-airport choice. 

 

        

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Oakland

Oakland

Located in T1, across from Gate 9, between Gates 8 and 8A, Escape Lounge Oakland is the only airport lounge at Oakland International and MAG USA’s newest U.S. Escape Lounge.

In a relaxed, contemporary environment, Oakland Chef, Chris Pastena, serves up fresh and tasty locally-sourced cuisine, including pastries baked in-house daily.



        

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Bradley

Bradley

Located near Gate 1, Escape Lounge Bradley opened in October 2016 and features innovative fresh food created by Chef Tyler Anderson of Connecticut’s Millwright’s Restaurant and Tavern.

Available to all travelers, the lounge features home-cooked produce, a wide selection of beverages and enjoys natural light with views over the airfield. 

 

        

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Lounges designed for the very best airport experience

At MAG USA, we know what passengers want. Install one of our Escape Lounges - as we have in eight successful locations in both the UK and the USA - and you will show you have the needs, wants and desires of an exclusive and discerning audience firmly in mind. An Escape Lounge makes a clear statement, both to passengers and airlines alike, that your airport is one fully capable of providing a real, exclusive pre-travel experience.

Tranquility

Passengers can get away from the hustle and bustle of the main terminal and enjoy the calming atmosphere of our lounge. Helpful staff will look after them as they use our quiet space to relax, read, browse the web and prepare for the journey ahead.

Workplace

The lounge is not just about relaxation, it also affords exactly the right kind of environment to catch up on a bit of work. With plenty of desk space, printing facilities, high speed Wi-Fi and USB and charging outlets, it is a great spot to work in.

Free Wi-Fi

As well as our high speed Wi-Fi, travelers can find laptop and tablet charging points, and web-enabled tablets. Throughout the lounge guests have easy access to the web, enabling them to stay connected at all times.

Food & Drink 

Our daily menus offer the best in fresh food. If passengers want a light bite, breakfast, lunch or dinner, our expert chefs offer delicious dishes using the best in local produce. Our bar is also well stocked with wines, beers, liquors and spirits as well as a great range of non-alcoholic drinks.

Reading Area

Our lounges are the perfect place for travelers to catch up with the daily news or relax with a magazine. Our calm, sedate reading area is the ideal spot for passengers to put their feet up and enjoy a bit of peace and quiet before boarding their flight.

"I found the Escape Lounge to be a welcoming and relaxing space with friendly staff, good food, strong Wi-Fi, comfortable seating, and the best view of the airfield." 


Tripadvisor user, MSP Escape Lounge.

Multi-channel distribution in the UK

Since launching Escape Lounges in the UK in 2010, we have developed a hugely successful distribution strategy. In the US we are already building a network of select partners to enable us to successfully market our lounges.

We appreciate that no two airports are the same, so whether you’d like to install a full service lounge complete with shower facilities or a basic offering for those just looking for a quick escape, we can help you to meet your customers’ needs.

However, while Escape Lounge operations can be flexible for the specified location, there are still typical lounge dimensions and requirements to be adhered to. These specifications are displayed below for your reference.

Escape Marketing Statistics

Escape in numbers

Since launching Escape Lounges in the UK, guest use has skyrocketed, with a total of 1.75 million guests through our doors since 2010and a projected 705,000 guest total for 2016.

Much of our continued growth is down to our operational expertise,   ensuring a smoothly run experience.

Responsible for operating eight different lounges on two continents, MAG is an expert in the logistical considerations it takes to install and operate Escape Lounges. We pride ourselves on our experience and our flexibility, both of which allow us not only to advise airports on what is required, but also to tailor a specific lounge to individual considerations.

Escape in operation

Our operational expertise ensures a smoothly run experience

Responsible for operating eight different lounges on two continents, MAG is an expert in the logistical considerations it takes to install and operate Escape Lounges. We pride ourselves on our experience and our flexibility, both of which allow us not only to advise airports on what is required, but also to tailor a specific lounge to individual considerations.

We appreciate that no two airports are the same, so whether you’d like to install a full service lounge complete with shower facilities or a basic offering for those just looking for a quick escape, we can help you to meet your customers’ needs.

However, while Escape Lounge operations can be flexible for the specified location, there are still typical lounge dimensions and requirements to be adhered to. They are displayed below for your reference.

Escape specifications

When it comes to customer comfort and service, one size definitely does not fit all. You’ll find some broad spectrum details about Escape lounges below, but do talk to our team about the exact requirements for the available space for an Escape lounge at your airport.

Space

From 1,000 sqft to 10,000 sqft. 5,000 sqft ideal for a full service lounge

Power Supply 

200A @ 277/480V

Domestic Services 

• Potable Cold Water: ¾” dia. service @ 30psi 
• Potable Hot Water (where possible): ¾: dia. service @ 30psi 
• Natural Gas (where possible): 1” diameter service @ 2psi

PA/VA

Local tie-in points to airport system

HVAC

• Chilled water supply, based on 5,000 square foot lounge (where possible): 44F EWT, 2.5” dia pipe, 40GPM 
• Heating hot water supply based on 5,000 square foot lounge (where possible): 100F EWT, 2” dia pipe, 15-25 GPM 
• Rooftop or fan coil unit sized for 5,000-,000 CFM depending on kitchen size and need 
• Conditioned air from base building @ 1.5-2.0 CFM/sf 
• Kitchen make-up air handling unit sized for 1,000-3,000 CFM depending on kitchen size and need

Kitchen Extractor

• Typically 1,100-3,300 CFM to develop a 10% negative pressure in the kitchen 
• Grease filters will be built into the extract hood depending type of cooking equipment used 
• Fire suppression will be required in the hood if grease-laden vapor

Data 

• Local tie-in to fiber (data) backbone and telecom service 
• 15-20 Data points to support in-lounge services 
• Wi-Fi for customer use 
• POS system
• FIDS/BIDS 
• IPTV

Fire Alarm 

Local Fire Alarm tie-in points to airport system

Fire Sprinkler

Capped/valved service w/ 3/4” drain valve and hose end connection

If you would like more information on MAG USA's Escape Lounges, please contact: 

Download brochure

Anthony Tangorra
VP - Commercial
+1 281 546 8679
anthony.tangorra@magairports.com

Michael Henning

Head of Lounge Operations
+1 646 847 5957
michael.henning@magairports.com

 

 

Escape Lounge image gallery